Privacy policy

Privacy Policy for Vlocal4u

Effective Date: June 20, 2025
Last Updated: June 20, 2025

Vlocal4u ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery application ("App") and related services.

By using Vlocal4u, you agree to the terms of this Privacy Policy.


1. Information We Collect

a. Personal Information

We may collect the following personal data:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Payment details (processed securely via third-party services)

b. Usage Data

  • Order history

  • Preferences and reviews

  • App usage information (pages visited, features used)

c. Location Data

We collect real-time location data to:

  • Connect you with nearby restaurants and delivery partners

  • Ensure timely and accurate deliveries

d. Device Information

  • Device type and ID

  • Operating system and version

  • IP address and browser type (if using web)


2. How We Use Your Information

Your data helps us to:

  • Process and deliver your orders

  • Personalize your user experience

  • Communicate updates, promotions, and service information

  • Improve our App performance and services

  • Prevent fraud and enhance security

  • Fulfill legal and regulatory requirements


3. Sharing Your Information

We may share your information with:

  • Restaurants and delivery personnel for order fulfillment

  • Payment gateways to securely process transactions

  • Service providers (e.g., hosting, analytics)

  • Law enforcement agencies, if required by law or legal process

We do not sell your personal information.


4. Data Retention

We retain your personal data:

  • As long as necessary to provide services and comply with legal obligations

  • For internal analytics and record-keeping

You can request deletion of your data by emailing us at [Insert Contact Email].


5. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access and update your personal data

  • Request data deletion or restriction

  • Withdraw consent where applicable

To exercise these rights, contact us at [Insert Contact Email].


6. Data Security

We use administrative, technical, and physical security measures to protect your data. However, no digital system can be guaranteed 100% secure. Use the App at your discretion.


7. Children's Privacy

Vlocal4u does not knowingly collect or solicit data from individuals under the age of 13. If you believe a child has provided personal information, contact us to delete the data.


8. Policy Updates

We may revise this Privacy Policy from time to time. We will notify you of any material changes via the App or email. The revised version will be effective as of the "Last Updated" date.


9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [contact@vlocal4u.com]